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Hi Alexander,

Alexander Thurgood wrote (29-05-11 09:58)

- if you want "enterprise stability" in LibreOffice, the advice I have
been given and told to disseminate is to take out a support contract
with one of the more general enterprise support providers (Novell, Suse,
RedHat, Ubuntu ?, others ?) which are specifically offering LibreOffice
support ;
[...]
An example : can anyone point me to a webpage from the Foundation or the
LibreOffice.org site where it clearly states that LibreOffice is not
intended for business use or that if you are a business you should buy
support ?

Well, some weeks (ago?) I've seen passing some discussion about this (not followed details).
But to me it looks as a misinterpretation.
- yes, support contracts are important, because also that generates revenues for the companies sponsoring developers of LibreOffice; - no, a support contract will not in general guarantee 'enterprise stability', because... what ís 'enterprise stability'?

IMO the initial remark from Michael Meeks was to indicate that when you want to be rather sure (...) that specific fixes are done or features realized, you are welcome to do it yourself, have someone doing it (after all it is open source) or get a support contract that gives the right for fixing an amount of issues. So if an enterprise relies on specific features, it can simpley wait for the moment that is happens ... but probably it is not the most logic choice.

Regards,
Cor


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