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We are a not for profit entity, and we cannot engage in a commercial activity. Our objective is to 
develop an ecosystem of third parties able to sell value added services. 

-- 
Italo Vignoli
Mobile +39.348.5653829
Email italo.vignoli@gmail.com


On Thursday 14 March 2013 at 01:58, Joel Madero wrote:

This is from my phone so it will be short. I think individual support should be considered on am 
hourly basis would be nice to direct high demand users to a page where they csm get a quote for 
their fix of they are unhappy with slow progress for minor bugs or enhancement requests.
Just my thoughts.
Best,
Joel 
On Mar 13, 2013 1:07 PM, "Italo Vignoli" <italo.vignoli@gmail.com 
(mailto:italo.vignoli@gmail.com)> wrote:
Il 13/03/2013 20:45, Immanuel Giulea ha scritto:

The description page (http://www.documentfoundation.org/certification/) is
rather vague for requirements in each category.

This is an area where we must improve, although the process is quite clear for developers where 
certification is based on a peer review (which means that you are certified by your peers, 
based on your contributions).

If we want to grow our community, there should be training done. A training
session happened last month. Was the trainer certified? I have no idea, but
probably not.

We do not have certified trainers yet, although we have many trainers in many countries. They 
will be able to apply for certification, which will be probably based on a peer review (we are 
still discussing this subject, but peer review is probably the best way for TDF).

Companies are not necessarily using certified migration professional.
The same logic applies for L1 and L2 support.

Same as above, we do not have certified migration and certified support professionals yet. The 
project is quite young (just over two years) and this is the first certification program coming 
from an independent not for profit foundation.

Any help in this area is welcome.

-- 
Italo Vignoli - italo.vignoli@gmail.com (mailto:italo.vignoli@gmail.com)
mob +39.348.5653829 (tel:%2B39.348.5653829) - VoIP 5316436@messagenet.it 
(mailto:5316436@messagenet.it)
skype italovignoli - gtalk italo.vignoli@gmail.com (mailto:italo.vignoli@gmail.com)


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