[libreoffice-users] Re: Engaging Users in the LibreOffice Project

Good morning, Charles,

On 11/3/13 5:29 AM, Charles-H. Schulz wrote:
> Hello Ken,
>
> Le Sat, 02 Nov 2013 09:07:57 -0600,
> Ken Springer <snowshed1@q.com> a écrit :
>
> > On 11/2/13 3:48 AM, Charles-H. Schulz wrote:
> > > Le Fri, 1 Nov 2013 22:59:33 +0000,
> > > e-letter <inpost@gmail.com> a écrit :
> > >
> > > > On 01/11/2013, Charles-H. Schulz
> > > > <charles.schulz@documentfoundation.org> wrote:

<snip>

I've taken the liberty of snipping the older parts of this subthread, 
since I won't be addressing any of those points.

> First of all: thank you for your advice on the survey! I'm sure we can
> improve for the next one :-)

You're welcome.  And I look forward to an improved survey.

> As for contacting you via email. This is not how we work as a Free &
> Open Source Software project and as a community. You're welcome to
> express your views here or even on our discuss list. You can even open
> a page on our wiki, keeping in mind that ideas, when they remain ideas
> and when no one's working on them, are cheap. Making them real is what
> matters.

I've learned not all open source projects have this view.  Some, much 
more restrictive in public comments, some just tell you "we don't care 
if it doesn't work, fix it yourself" or words to that effect.  So I 
chose the conservative approach.  <G>

> What propels the LibreOffice project are ourselves, which means our
> own work; we can't make things happen overnight by shoveling money here
> and resources there. We don't have a marketing director (inasmuch as
> I'm supposedly in charge of the marketing team with Italo Vignoli) who
> can slap twenty market research studies on the table defining where we
> should go in the future. We rely mostly on volunteers' work and
> contributions.

Years ago, I learned that in almost anything, you're better off in the 
long run to do a few things very well, rather than a lot of things just 
adequately.  For LO, I've seen new features added that have issues for 
some users, while existing issues for users languish.

        https://bugs.freedesktop.org/show_bug.cgi?id=44871
        https://bugs.freedesktop.org/show_bug.cgi?id=46986

Those are two bugs I filed via Bugzilla, and noted them in 
news://news.gmane.org:119/l5422q$ac7$1@ger.gmane.org.

I don't expect them to be fixed immediately, but IMO they could've been 
addressed by now.  But, the last time I checked, not even assigned.

> Perhaps some may think of it as excuses: they're not. This is how we
> work, this is what we do and this is how we are. If things were
> different we'd be working in a company developing and selling an office
> suite. But we are LibreOffice. And we'd love you to be part of
> LibreOffice too. This is where survey comes in...

But I can't give you honest and anywhere complete answers via the 
existing survey.  Hence, my first reply to your post about the survey.

As I mentioned in the post linked (hopefully) above, I've got a list of 
things that didn't work correctly, at least for me (cross platform 
development may play a part here, I honestly don't know) in 3.x.x, but 
haven't retested except for the two bugs above.  Which, by the way, 
still do not work right.

I use my computer and software more as a tool and communications system, 
I'm not a gamer.  Games bore me.  But I want to use the tool, not build 
the tool.  I don't mind reporting issues, if the reporting system is 
easy for the "average" person to use (Bugzilla is not) and confirming a 
fix works for me.  In between, that part of the process no longer 
interests me.


--
Ken

Mac OS X 10.8.5
Firefox 24.0
Thunderbird 17.0.8
LibreOffice 4.1.2.3


--
To unsubscribe e-mail to: users+unsubscribe@global.libreoffice.org
Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://listarchives.libreoffice.org/global/users/
All messages sent to this list will be publicly archived and cannot be deleted