Re: [libreoffice-users] Unsubscribing from this list

Though I hate to recommend a competitor's services, and may take a little
flack for doing so. For those who do have a individual question and want an
answer and nothing more, perhaps they should consider asking their question
at  http://user.services.openoffice.org/ .  The community forum does
support OpenOffice, LibreOffice, StarOffice, NeoOffice and more.

I personally have done so on occasion and have received satisfactory
results.



On Sun, Jan 22, 2012 at 4:22 AM, Jean-Francois Nifenecker <
jean-francois.nifenecker@laposte.net> wrote:

> Hi,
>
> Le 20/01/2012 13:28, Florian Effenberger a écrit :
>
> > Hello,
> >
> > in the last few days, we have been receiving numerous requests for
> > unsubscription from this mailing list.
> > [...]
> >
> > Way over 95% of all unsubscription problems are not related to any
> > malfunction of our mail system or of spam filters triggering in error.
> > We can confirm - we've researched each and every case - that nearly all
> > unsubscription problems simply occur because people do not *READ* the
> > instructions we give.
> >
> > Thank you very much for your cooperation, and sorry for any
> > inconveniences,
> > Florian
> To me it appears that many people subscribing to mailing lists and having
> problems are those who don't really know what a mailing list is all about.
> Most have one single question to ask, they are probably newbees (at least
> to mailing lists). Then they are overflooded by a seemingly unstoppable
> flow of messages, most of which have nothing to see with their own question.
>
> The consequences are:
> -- they are angry at a stupid communication system
> -- they can suppose that the software itself belongs to the same sort of
> cr..
> -- they are lost and don't even see the unsubscription option
> -- the shout at the list because of FUD
>
> All of this is bad marketing for LibO (or any large audience tool using
> mailing lists). This may turn people away from the software and, worse,
> make them denigrate it.
>
> I'm a long-time user of mailing lists and I wouldn't swap to anything else
> for reasons already given by others here. Nevertheless, I'm now convinced
> that most of newbees or one-shot questionners should be directed to forums
> first and that the way mailing lists work should be widely emphasized. The
> last problem being to make forums and mailing lists transparently
> communicate.
>
> --
> Jean-Francois Nifenecker, Bordeaux
>
> --
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