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Actually the trackers did work. Technically. But the people managing it
didn't.

One of the bugs I reported (which is now obsolete, but still there) caused
that a user would loose data without being warned. The bug was raised from
the usual P3 level to P2 (meaning it would have to be fixed before the next
release) and then the next release had to be released in a rush (never
understood why). And the bug has been ignored since then (this was in
November 25th 2009)

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