Re: [tdf-discuss] user forums ?

Cor Nouws wrote:
> Andrea Pescetti wrote (05-11-11 13:02)
> > when it comes to user support the people
> > involved are much more pragmatic
> That would be my expectation too. And then 'people involved', I would
> read as those with questions, answers and with moderation tasks.

Yes, that was my understanding.

> > But I'd still give a thought if we can't really avoid the massive
> > duplication of effort and, through simple DNS tweaking, offer the same
> > forum under the two adresses http://user.services.openoffice.org/ and
> > http://forum.libreoffice.org/ ...
> Sounds as an interesting idea. Then both could redirect to say
> forum.opensoftwareofficesuites.org (just to give it a name now) which
> should have a look that is more neutral and serving both.

You don't need a third "neutral" URL: people accessing through 
http://forum.libreoffice.org/ would always just see that URL, exactly as 
it happens now with http://user.services.openoffice.org/ and 
http://ooo-forums.apache.org/ (which are totally equivalent, and if you 
use one you don't notice that the other one exists). And branding can be 
adapted too, and possibly made dependent on the URL. But technology is 
really easy in this case: the main issue, as I wrote, is political.

Regards,
  Andrea.

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