https://bugs.freedesktop.org/show_bug.cgi?id=69872 Priority: medium Bug ID: 69872 CC: website@global.libreoffice.org Assignee: libreoffice-bugs@lists.freedesktop.org Summary: BUGZILLAASSISTANT: Ask user to try latest LO release (with link) and see if issue persists before starting the BSA process Severity: normal Classification: Unclassified OS: All Reporter: spam35@gmx.net Hardware: Other Whiteboard: BSA Status: UNCONFIRMED Version: unspecified Component: WWW Product: LibreOffice Problem description: Many users report problems which are already solved in the latest version of LO. Combine that with the current clumsy update behavior of LO, that means many reports that have to be triaged and it also means users waiting for that process. We should display a message before the BSA process starts to install the latest LO version and see if the issue persists. Current behavior: Many WORKSFORME bugs. Expected behavior: Users download and test the latest LO version and might find their problem already solved. Related: "clearly ask whether new bug or additional information to existing one" https://bugs.freedesktop.org/show_bug.cgi?id=68136 Could be solved at the same place. Maybe displaying an overlay window before BSA process would be a solution? Operating System: All Version: unspecified -- You are receiving this mail because: You are on the CC list for the bug. -- To unsubscribe e-mail to: website+unsubscribe@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/website/ All messages sent to this list will be publicly archived and cannot be deleted