Re: [libreoffice-users] Re: problem with this website's security certificate

Luuk, thanks for getting back so fast.

Works ok in Opera ( but then I have no idea what the settings are there )...

With IE 8 ;

StartCom is in my trusted root certification authorities list.

I should have said : the specific error is "The security certificate presented by this website was 
issued for a different website's address."

Having gone on to the page anyway and looked at the cert details it appears to be for 
http://www.documentfoundation.org/ whereas the page is help.libreoffice.org - could this be the 
issue ?

I then checked via http://www.digicert.com/help/ ssl certificate checker and it shows common name 
LibreOffice.org all ok etc.

So I suppose it could be IE 8 not knowing what to do with this particular type of cert - I'm going 
to switch to FireFox soon and have local LO help working now  so not gettiing into fixing it.

Suggestions ;
1.
For some users with old stuff like me - XP / IE 8 etc - who are the most likely to be looking for 
alternatives to MS Office - this will be off-putting ( it will scare some people ) - and 
LibreOffice will lose some potential converts.
On the help pages, if the browser accessing is one of the ones that can't interpret the certificate 
it might be an idea to redirect to a message indicating they need to upgrade rather than leaving 
them to a security warning - probably not much code for your web guys to implement ( IE 8 not the 
only bowser with this problem apparently ) .
2.
Some install notes on the help pack - I installed it but it doesn't show up unless you change a 
setting in language settings - I found this with a web search but it would be better if it was in 
release notes or something near the download.

One last thing - I'm curious as to why help is over https and not just http ? (  
https://help.libreoffice.org/Writer/Welcome_to_the_Writer_Help )

Bob.


----- Original Message -----
From: Luuk <luuk34@gmail.com>
To: users@global.libreoffice.org
Cc: 
Sent: Friday, 17 May 2013, 13:53
Subject: [libreoffice-users] Re: problem with this website's security certificate

On 17-05-2013 14:13, Bob Power wrote:
> Hi,
>
> Just installed LibreOffice 3.6.6
>
> All links to help / submit feedback etc from the app and attempts to access help via links on the 
> LibreOffice website eg to https://help.libreoffice.org/Writer/Welcome_to_the_Writer_Help
>
> yield a warning page indicating an issue with the site's security certificate.
>
> I'm using XP and IE 8.
>
>
> Bob.

The website is ok, it's probable your old-browser/OS

Certificate is
Issued to: www.libreoffice.org
Issued by: StartCom Class 2 Primary Intermediate Server CA
Valid from: 07-04-2012 to 08-04-2014

When you look at the details of the certificate it gives info on WHICH 
certificate is failing..... (it can be the issuer)




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