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Hi Barbara, *,

Barbara Duprey schrieb:
On 10/26/2010 1:31 PM, Friedrich Strohmaier wrote:
Hi TDF enthusiasts,

I changed the footer for mails of this list.

[..]

I'd prefer having a wiki page containing a short 3 step guide
summarizing that tipps and link there. If somebody would set up one
would be a great thing.

[..]

I notice that the footer has gone back to implying that +help will
accomplish the unsubscribe, rather than providing instructions --
this was fixed before,

I'm not aware of that..

it's misleading. It would be best to provide both unsubscribe
addresses and the help one:
Email to discuss+unsubscribe@libreoffice.org to unsubscribe from the
list Email
to discuss+unsubscribe-digest@libreoffice.org to unsubscribe from the
list digest.
Email to discuss+help@libreoffice.org for general help information.

too long! I had to fight for "permission" of four lines max. 80 chars
each..

Or if that is regarded as making the footer too cumbersome, just point
to the general help but without implying it will actually do the
unsubscribe:
Email to discuss+help@libreoffice.org for help with list
operations such as unsubscribing.

How would You pack that in max. 80 chars?

[..]

The other footer info looks OK, though possibly the guideline
information should be incorporated into our own support structure
rather than referencing an outside source. That would allow tailoring
it to reflect specific guidelines for our lists, if desired.

Exactly that's what I asked for someone to realize in a wiki page, to
link at instead. Would You like to do that? :o))

There is some effort going on about the whole issue of how to support
users at their first point of contact, whatever that is, and I think
your suggestion fits in that discussion very well. Thanks!

my pleasure :o))

btw.: Do You or someone else have a link to a good mailinglist
netiquette. Quoting ist just *one* aspect of writing good mails in a
mailing list.


Gruß/regards
-- 
Friedrich

Ansprechpartner / contact person for the "PrOOo-Box"
german language "best Office Suite ever" and more on CD/DVD 
http://prooo-box.org  -- footer updated on 2010-10-07


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