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Just for the general information of the list, professional support is available for LibreOffice: https://www.libreoffice.org/get-help/professional-support/ ... As well as what this list and other channels are used for, community support: https://www.libreoffice.org/get-help/community-support/

Best,

Charles.


Le 05.11.2015 16:36, jorge a écrit :
Hi all:

        As I understand LO has an area of support buying it,... I'm not sure.
Or someone here can give him support trying agree price in a private
way ... try to help him if someone has time and knowledge; is my
suggestion.

        LO has Merchandise, hansn't it ? What is their funtion if not sell
something ?

Regards,

Jorge Rodríguez

        


El jue, 05-11-2015 a las 11:49 +0100, Charles-H. Schulz escribió:
Hello Ken,

Le 05.11.2015 11:24, Ken Springer a écrit :
> On 11/5/15 12:12 AM, toki wrote:
>> On 05/11/2015 04:24, Ken Springer wrote:
>>
>>> While some bug may be deemed trivial by the devs or some system, that
>>> bug may not be trivial to the user.
>>
>> That is why individuals and organization purchase Tier 3 support
>> contracts. It does matter if the software is FLOSS, or non-FLOSS, the
>> only way to ensure that issues that the user considers to be serious
>> flaws/bugs, is by either fixing the issue themselves, or paying
>> somebody
>> to fix the issue.
>
> Or by going elsewhere, using someone else's product.  :-)
>

Of course, especially given that LibreOffice is not a product but a
community. A product comes with warranties and things such as support
contract. It also comes with a price tag. That being said, nobody's
working for free; do you? Using someone else's products will require
them at some point to purchase something (a license, a support contract,
etc.)

Cheers,

Charles.


--
Atentamente,

Jorge Rodríguez


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