Hi :) It is usually better to just rename your user profile rather than delete it. https://wiki.documentfoundation.org/Documentation/UserProfile That way you can still access all your Extensions, Galleries, Templates and so on to copy them into the new profile a bunch at a time to find out which caused the problem. Of course if renaming the user-profile didn't fix the problem then you can always copy the whole thing back to reinstate your settings. If you want to upload attachments then it might be easier to use the Nabble interface. Just find the link to Nabble in this email or navigate to the right thread via the official LibreOffice website Get Help - Nabble - Users Then reply to any of the messages in the thread. Just above where you type in the message are a line of buttons. The one at the end is "More" which gives "upload a file" as it's first option. It places a link in the body of the message so that people that aren';t using Nabble can just click the link to see the image. Regards from tom :) -- View this message in context: http://nabble.documentfoundation.org/LO-3-5-Cannot-Access-Writer-Templates-tp3859840p3860620.html Sent from the Users mailing list archive at Nabble.com. -- For unsubscribe instructions e-mail to: users+help@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted