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I'm trying to create mail merge documents that contain merge fields for a document that can't connect directly to the data source. That source (Salesforce) can read the documents if the field names are correctly entered. I can type the field names in manually, but I can't figure out how to generate a label merge document that will work.

The mail merge wizard doesn't seemingly allow users to generate label merges (options are letter and email). And I can't find a way to generate a merge document manually without using the wizard. I see no menu items for mail merge steps (I can find the insert field tool, but that's it - no tool to allow me to switch between merge fields and merged data without going into the wizard).

I've tried starting with New->Labels, then choosing the correct label type and clicking New Document (I can't connect to the database, so can't enter the merge fields in the dialog). I can then type in merge fields as Salesforce wants to see them, but I can't figure out how to make it a merge document with the "next record" and "next page" items. In Insert->Fields there is a Next Record option but it's only available when there's a database connected.

Finally, I've been through a lot of documentation so if there's a good mail merge document online, that might be enough.
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Carl Paulsen

Dover, NH 03820


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